1. Data Protection at a Glance
We take the protection of your personal data very seriously. Your personal information is handled confidentially and in accordance with legal data protection regulations as well as this Privacy Policy.
When you use this website, various personal data are collected. Personal data is any information that can be used to identify you personally. This Privacy Policy explains what data we collect, how we use it, and for what purposes.
Please note that data transmission on the internet (e.g., communication via email) may have security vulnerabilities. A complete protection of data from third-party access is not possible.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external provider: Greenmark IT GmbH (www.do.de). Personal data collected on this website are stored on the host’s servers. This may include IP addresses, contact requests, metadata, communication data, contract-related information, contact details, names, website visits, and other data generated via the website.
The hosting service is used to fulfil contractual obligations towards potential and existing customers (Art. 6(1)(b) GDPR) and to ensure a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).
Our hosting provider processes your data only as necessary to fulfil its service obligations and in accordance with our instructions.
3. General Information and Mandatory Disclosures
Responsible Entity
Prof. Dr. med. Jan-Christoffer Lüers
Specialist in ENT Medicine
Maternusstr. 40–42
50996 Cologne
Germany
Phone: 0221 – 39 11 65
Email: info@hno-rodenkirchen.de
The responsible entity determines, alone or jointly with others, the purposes and means of processing personal data (e.g., names, email addresses).
Withdrawal of Consent
Many data processing operations are possible only with your explicit consent. You may withdraw consent at any time by sending us an informal email. The legality of data processed prior to the withdrawal remains unaffected.
Right to Object (Art. 21 GDPR)
If data is processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data for reasons related to your particular situation. This also applies to profiling based on these provisions.
If you object, your personal data will no longer be processed unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if processing is required to assert, exercise, or defend legal claims.
Right to Lodge a Complaint
You may file a complaint with the supervisory authority responsible for North Rhine-Westphalia:
State Commissioner for Data Protection and Freedom of Information NRW
P.O. Box 20 04 44
40102 Düsseldorf
Phone: 0211/38424-0
Email: poststelle@ldi.nrw.de
Website: www.ldi.nrw.de
This right exists without prejudice to other administrative or legal remedies.
Right to Data Portability
You have the right to receive data processed automatically based on your consent or a contract in a commonly used, machine-readable format, or to have it transferred directly to another controller, where technically feasible.
SSL/TLS Encryption
To protect your transmitted data, this website uses SSL/TLS encryption. You can identify an encrypted connection by “https://” in the address bar and the lock symbol in your browser.
Encrypted data cannot be read by third parties during transmission.
Right of Access, Erasure, and Rectification
You have the right to request information about your stored personal data, their origin and recipients, and the purpose of data processing at any time, as well as the right to have data corrected or deleted. You may contact us using the address listed in the legal notice.
Right to Restrict Processing
You may request the restriction of processing of your personal data in the following cases:
- You dispute the accuracy of data (restriction applies during verification).
- Data were processed unlawfully and you prefer restriction over deletion.
- Data are no longer needed by us, but are required by you for legal claims.
- You have objected under Art. 21(1) GDPR and a balancing of interests is pending.
If processing is restricted, your data—aside from storage—may only be processed with your consent or for legal reasons.
Objection to Promotional Emails
We object to the use of contact details published in the legal notice for sending unsolicited advertising materials. We reserve the right to take legal action in case of unlawful promotional communication (e.g., spam emails).
4. Data Collection on This Website
Cookies
Our website uses cookies to ensure functionality and improve user experience. Cookies may be temporary (session cookies) or permanent. Third-party cookies may also be stored when using certain external services.
Cookies may serve technical functions, analyze user behavior, or display advertising.
Cookies required for communication processes, requested features, or site optimization are stored under Art. 6(1)(f) GDPR unless consent is required. When consent is obtained, processing is based solely on Art. 6(1)(a) GDPR.
You can configure your browser to manage cookies individually or block them entirely. Disabling cookies may limit website functionality.
Server Log Files
Your browser automatically transmits the following data, which are stored in server log files:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing device
- Time of server request
- IP address
These data are not merged with other data sources and are processed under Art. 6(1)(f) GDPR to ensure proper site operation and optimization.
Contact Form
When you submit an inquiry via our contact form, the information you provide—including contact details—is stored to process the request and for follow-up communication. Data is not shared without consent.
Processing is based on Art. 6(1)(b) GDPR (contract-related inquiries), Art. 6(1)(f) GDPR (legitimate interest), or Art. 6(1)(a) GDPR (consent).
Requests via Email, Phone, or Fax
If you contact us via email, phone, or fax, your inquiry and related personal data will be stored and processed to handle your request. Data is not shared without consent.
Processing is based on Art. 6(1)(b), Art. 6(1)(f), or Art. 6(1)(a) GDPR, depending on context.
5. Analytics and Advertising
Matomo (formerly Piwik)
This website uses Matomo, an open-source analytics platform. Cookies enable analysis of website usage. IP addresses are anonymized before storage.
Data is processed under Art. 6(1)(f) GDPR. If cookie consent is required, processing occurs only with consent (Art. 6(1)(a) GDPR).
Data is not shared with third parties. You may disable tracking via an opt-out cookie.
6. Plugins and Tools
Google Web Fonts
Google Fonts are used for consistent typography. Fonts are stored locally; no data is transmitted to Google.
Google Maps
This website uses Google Maps. To enable map functions, your IP address is transmitted to Google (usually stored on US servers). We cannot influence this transmission.
Use of Google Maps is based on Art. 6(1)(f) GDPR (legitimate interest in an appealing website) or on consent (Art. 6(1)(a)) if requested.
7. eCommerce and Payment Processing
We process personal data only insofar as necessary for contract initiation, fulfillment, or termination (Art. 6(1)(b) GDPR). Data is deleted after the contractual relationship ends unless legal retention obligations apply.
8. Handling of Applicant Data
If you apply to us (via email, post, or online form), we process your personal data for the purpose of evaluating your application and establishing an employment relationship.
Legal bases include § 26 BDSG-new, Art. 6(1)(b) GDPR, and—if applicable—your consent (Art. 6(1)(a)).
If your application is unsuccessful, data may be retained for up to six months for legal defense, unless longer storage is required or you consent to extended retention.